Legal

Terms of Service

Last updated: December 2025

1. Acceptance of Terms

By accessing and using the Tranquil Consumer Products website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Tranquil Consumer Products Pvt. Ltd. is engaged in the export of premium Indian agro commodities including rice, spices, millets, pulses, tea, coffee, dry fruits, and fresh produce. Our services are primarily B2B (business-to-business) and are subject to applicable export regulations and trade laws.

3. Business Transactions

All business transactions are subject to:

  • Verification of buyer credentials and import licenses
  • Compliance with international trade regulations
  • Mutually agreed upon payment terms and conditions
  • Quality specifications as per agreed contracts
  • Applicable export duties and customs regulations

4. Product Information

We strive to provide accurate product descriptions and images on our website. However, actual products may vary slightly due to the natural characteristics of agricultural commodities. All product specifications, quality grades, and pricing are subject to confirmation at the time of order.

5. Pricing and Payment

All prices displayed are indicative and subject to market conditions. Final pricing will be:

  • Confirmed through formal quotation
  • Subject to quantity ordered and delivery terms
  • Based on applicable Incoterms (FOB, CIF, etc.)
  • Exclusive of applicable taxes and duties unless stated otherwise

6. Quality Assurance

We maintain strict quality control measures and provide quality certificates for all shipments. Our products comply with international food safety standards including FSSAI, ISO, and destination country requirements. Claims regarding quality must be made within the timeframe specified in the sales contract.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Tranquil Consumer Products Pvt. Ltd. and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Tranquil Consumer Products shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or products. Our liability shall be limited to the value of the specific transaction in question.

9. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, war, strikes, or supply chain disruptions.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on this website. Your continued use of our services constitutes acceptance of any modified terms.

12. Contact Information

For any questions regarding these Terms of Service, please contact us at:

Tranquil Consumer Products Pvt. Ltd.

#12, MPD Complex, 2nd Floor, 5th Block, Koramangala

Bangalore - 560095, India

Email: contact@tranquilconsumer.com

Phone: +91 80 49793366

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