Privacy Policy

1. Introduction

Tranquil Consumer Products Pvt. Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Name, email address, phone number, company name, and shipping address when you contact us or place an inquiry.
• Business Information: Import/export licenses, business registration details for B2B transactions.
• Usage Data: Information about how you access and use our website.
• Communication Data: Records of correspondence when you contact us.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your product inquiries and orders
• Communicate with you about products, services, and promotions
• Improve our website and customer service
• Comply with legal obligations and export regulations
• Maintain business records for auditing purposes

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners who assist us in operating our business, such as shipping companies, customs brokers, and payment processors, provided they agree to keep this information confidential.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications

7. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some functionality of our website.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: